Delivery Information

  • Processing Time: All limited edition prints are produced on demand using a trusted Print-on-Demand (POD) service on museum-grade Hahnemühle paper. Please allow 3–7 business days for production and processing.
  • Shipping: Free standard shipping is available across Europe. International orders (US, Brazil, Australia) are fulfilled upon request—contact us at info@voilegallery.com for details and rates.
  • Delivery Time: Expect 7–14 business days for Europe, with international delivery times varying based on location (details provided after order confirmation).
  • Tracking: A tracking number will be emailed to you once your print is dispatched by our POD partner.

Returns Policy

At Voile Gallery, we are committed to delivering high-quality, limited edition prints. Our returns policy reflects the unique nature of these artworks while respecting your legal rights.

  • Returns for Damaged Goods: If your print arrives damaged due to shipping, please contact us at info@voilegallery.com within 14 days of delivery with photos of the damage. Our POD partner will arrange a replacement or refund.
  • No Returns for Change of Mind: Each print is a limited edition of 25, printed on demand, making it a personalized artwork. Returns are not accepted if you change your mind or the item does not meet your expectations, except as required by law.
  • Legal Rights: Under EU law, you are entitled to a 2-year guarantee for faulty goods or items not as described (e.g., manufacturing defects). If such an issue occurs, contact us within a reasonable time at info@voilegallery.com, and we will coordinate with our POD partner to repair, replace, or refund as required. This policy does not affect your statutory rights.
  • Return Process: For eligible returns (damaged or faulty goods), email info@voilegallery.com with your order number and details. Our POD partner will handle the process, and you may be responsible for return shipping costs unless otherwise agreed.

Contact Us

For questions about delivery or returns, reach out to us at info@voilegallery.com. We aim to respond within 24–48 hours and will liaise with our POD partner on your behalf.

Curated by the artist — Limited edition prints — once sold out, they’re gone forever  — Museum-grade paper — Free EU shipping included in all prices

This site uses cookies. By continuing to browse, you agree to our use of cookies. Privacy policy